Refund and Cancellation Policy
Last updated: 15 November 2026
Payments for Klippy are processed by Paddle.com, our merchant of record. Paddle handles the order, the invoice and any refund.
14-day refund
If Klippy isn't for you, ask for a full refund within 14 days of your first payment for a plan, no questions asked. Write to destek@klippy.net or use the link in your Paddle receipt. The refund goes back to the payment method you used.
Cancelling
You can cancel at any time from "Manage plan" in your dashboard. Your plan stays active until the end of the period you have paid for and does not renew. After the first 14 days, payments for periods that have already started are not refunded, except where the law requires it.
Yearly plans
The same rules apply: a full refund within 14 days of the first yearly payment, and cancelling stops the next renewal.
If something goes wrong
If you were charged by mistake, charged twice, or Klippy did not work for you because of a fault on our side, write to us and we will make it right, including a refund where it is fair.